The New "touchfree-spot-free" Laser Car Wash

with Smart 360 Technology

From TouchFreeCarWash.Co.Uk Ltd

Frequently Asked Questions

Q: Who can use the new LaserWash with Smart 360 Technology?

A: Any vehicle up to a maximum height of 213.36cm (84 inches).

Q: Can I use this new Laserwash if I have accessories on my vehicle?

A: Ladders and other items such as equipment, supplies or materials should not protrude any further than 30.5cm (12inches) beyond the front, sides or rear of your vehicle. The maximum height restriction for any vehicle including accessories is 30.5cm (84 inches). Please check your vehicle by carefully driving under the maximum height restriction barrier. If your vehicle clears this barrier you may proceed and use this Laserwash, if not please remove items before entering. All vehicles towing trailers or other objects must not use this car wash.

Q: Can I use this new Laserwash if I am towing a trailer or objects behind my vehicle?

A: All vehicles towing trailers or other objects must not use this car wash.

Q: Is there an attendant on duty at each of these new LaserWash Smart 360 wash bays?

A: No, there are no attendants at any of our new Laserwash bays. These wash bays are highly computerized and designed as self-service only.

Q: How does a customer pay for his or her vehicle wash?

A: The customer pays for the vehicle wash by Credit or Debit Card. The fully secure access machine is located at the entrance of every LaserWash Smart 360 wash bay.

Q: Is it safe to use the new LaserWash with Smart 360 Technology?

A: Yes, it's completely safe to use the new LaserWash with Smart 360 Technology, there are CCTV cameras in operation at the entrance, exit and interior of every Laserwash bay. The premises; are monitored and recorded 24/7. In the event of an incident, these recordings will be handed over to our insurance company and in some cases the Police.

Q: Will the new LaserWash with Smart 360 Technology damage my vehicle or paintwork?

A: No, the new LaserWash with Smart 360 Technology will not damage your vehicle, nothing touches your vehicle except solutions, high-pressure water and forced air. Due to the high technology and solutions used, your vehicle paintwork is also completely safe.

Q: What happens if the customer is not happy with the new LaserWash with Smart 360 Technology?

A: The customer must report the problem as soon as possible. One of our management team will check the CCTV recordings and review the incident. Please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call 01568 708894 and speak to a member of our management team.

Q: Is the Customer responsible for safety if they use the new LaserWash with Smart 360 Technology?

A: Yes, the customer is responsible for health and safety while using the new LaserWash with Smart 360 Technology. It is a legal requirement and the responsibility of everyone who use this new Laserwash. The customer must follow the audio and electronic instructional signage while using the new LaserWash with Smart 360 Technology.

These are just some of the questions our customers ask themselves when using the new LaserWash with Smart 360 Technology. If you have a question that is not covered above then please contact our office email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it